Billing & Credits Guide

HeyGen API Billing & Credits

Understanding how HeyGen credits work, pricing, and how your API usage is tracked.

What We Track

Wallet Balance

Your Pay-As-You-Go USD balance for API usage

Plan Credits

Credits from your subscription plan (legacy)

Generative Credits

Credits for Avatar IV & Video Agent features

Remaining Quota

Raw quota units (divide by 60 for credits)

Credit Conversion

HeyGen reports quota in units. To convert to credits:

remaining_quota ÷ 60 = credits

Example: 3600 units ÷ 60 = 60 credits

Pricing Overview

FeaturePay-As-You-GoEnterprise
Video Agent$0.0333/sec0.0666 credit/sec
Public Avatar III$0.0167/sec0.0167 credit/sec
Public Avatar IV$0.10/sec0.1 credit/sec
Video Translation (Speed)$0.05/sec0.05 credit/sec
Video Translation (Precision)$0.10/sec0.1 credit/sec
Photo Avatar Train$4.00/call4 credits/call

How to Add Funds

  1. 01.Go to HeyGen Settings → API
  2. 02.Click Add Credits or Top Up
  3. 03.Choose amount (minimum $5 for Pay-As-You-Go)
  4. 04.Complete payment - credits appear in your API balance

Ready to Track

Add your HeyGen API key to API Key Health Dashboard to monitor your usage in real-time.

API Key Health securely stores your HeyGen API key using AES-256-GCM encryption. Your key is never exposed to third parties and is used solely to fetch quota and billing information from HeyGen's API.